Right Next Time – Really!?

The key to success is quality which means ‘Right First Time’.

Nothing wrong with continuous improvement but serial failure is not acceptable.

Total quality management (TQM) is an approach to success through customer satisfaction that can be summarised as a management system for a customer-focused organisation, that involves all employees in continual improvement.

Do it right the first time (DRIFT) is a management accounting theory related to production management & just-in-time (JIT); whereby a manufacturer only receives goods as needed, cutting inventory costs.

We expect zero defects in things or services we buy. Buy a new TV & the pixels start burning out, & you demand satisfaction. When  the car goes in for a service, you expect the mechanic to install parts as prescribed. No defect is acceptable when it affects you personally.

So why is it so easy to accept that “shit happens” when producing a product or providing a service.

Zero defects is a great way to resolve the discord between what we expect for ourselves but can accept for others.

AGILE is great if it means continuous improvement,  not so much if it means continuous rectification.  Trouble is, if the supplier has to get it right first time, then how’s he going to justify continuing to milk the cow?

[ERP is a system or systems (people, processes & technology) to facilitate & support JIT & getting things right first time.]

Cheers John


UK; 51st State of the Union?

There is much being said about Donald Trump separating his Presidential, business & private affairs but little comment on, what appears to be, his new business; expanding US interests and establishing a dynasty.

He could run two terms, under current legislation, legislation which could, of course, be changed.

He has sons and heirs.

He has both Houses of the Legislature & the Judiciary behind him.

He requires few backers and claimed for a long time to be self-funding, a claim he conveniently swept aside after three months of making it a key feature of his campaign.

Seemingly he is prepared to operate with or without democratic approval using Executive Orders.

These aspirations have not been seen in a peaceful ‘coup’ for years – perhaps ever.

If Trump’s new business was expansion into quasi monarchy, would that be a good or a bad thing; today the USA, tomorrow……..

By blurring the lines between his businesses, including the new family firm #POTUS is he laying a course in history which could run inexorably nto the future; the House of Trump?

I didn’t see Theresa May as a pussy cat but could not believe my eyes when I saw her holding daddy’s hand!!

She might not have gotten off the plane with a piece of paper, but where was her dignity?’.

She says she doesn’t agree with his imigration  ban but defends his right to do it.

Of course Brexit is going to be, as Trump said, whilst holding her hand, a “wonderful thing”, and the UK’s divorce from the EU, a “blessing to the world”. He also said, “I think it will go down as a fantastic thing for the United Kingdom”.  Little wonder he gets on so well with Pinocchio.

As Aircraft Carrier One, the UK, drifts further west, into the Atlantic, and away from the care and protection of Europe, and Trump appoints Pinocchio Farage as his Ambassador and Comercial Governor General, of the UK, to oversee the operation of the USA/UK trade deal, and the UK’s transition from 28th Member of the EU, to 51st State of the Union.. …
You couldn’t make it up!

Why do we treat our own so abominably?

McLaughlin News Paper Art 300

I make no apologies for asking your support.

Please sign the online Petition and share this message to help stop this utterly odious, heinous situation from dividing and creating single parent families and preventing British Service Men and Women returning home with their families.

This guy’s parents are Brit’s – his father moved here from the USA over 25 years ago and runs a successful manufacturing business in Warwick.

He’s a Brit; his daughter’s a Brit; and his Wife, Wanda, is an American. She works as a retail manager – we need plenty of those, he works with college qualifications and a part-qualified HGV Licence, and the little girl is healthy, bright and intelligent.

Andrew served with the Grenadier Guards 1st Battalion for four years including a tour on the frontline in Helmand Province, Afghanistan, where he witnessed friends and comrades maimed and killed in action.

However, because his wife’s American, the UK Borders Agency is applying an entry test designed to keep out people who might be a burden on society, a decision unfairly forcing him from his home in Warwick, England, where he wants to raise his family, and leaving him with no alternative other than to move to the USA to be with Wanda and their two-year-old daughter, Gracie.

The petition seeks to change the law, to make admission requirements for spouses in such circumstances reasonable and more realistic – he is not alone in being affected by this law. When it reaches 10,000 signatures, it will receive a response from UK government; 100,000 signatures and it will be debated in Parliament.  It has already attracted the interest and signatures of MPs and others and is rapily approaching 500 signatures.


The case is attracting significant attention in the press with The Mirror running a poll in which 84% of respondents support the McLaughlin’s.

Read more: http://www.leamingtoncourier.co.uk/news/local-news/warwick-soldier-forced-out-of-uk-by-immigration-laws-1-7146949#ixzz3yAsr91vt










Why is DSL Rings®, and its ability to deliver Broadband, Superfast, over copper telephone networks, so important to the Global Economy?

Genesis Technical Systems (GTS), is a privately held company, employing around 15 people, with offices in Calgary, Canada, and Coventry, UK. It was founded in 2007 by telecommunications (telecoms) engineering pioneers who believed there to be a better way for telecommunications companies (telcos) to thrive in the changing competitive landscape.

DSL Rings is a technology that delivers Broadband Internet access at up to 400Mb/s over existing copper telecommunications networks. GTS holds patents for DSL Rings in Mexico, USA, Russia and Australia with a further 70+ related patents pending around the world. After 5 years R&D and at a cost of $6.4M, DSL Rings technology was launched in October 2012 at the Broadband World Forum in Amsterdam.

For over 125 years the topography, the ‘architecture’, of telephone networks has remained the same.  DSL Rings changes that by combining the capabilities of three technologies, VDSL2, DSL-Bonding (G.Bond), and Resilient Packet Rings (RPR), with add-drop multiplexers (ADM) in a collector ring, rather than the conventional tree and branch architecture.

There are a number of ways of achieving 400 Mb/s over copper, however, DSL Rings is unique in being able to sustain 400 Mb/s over long distances. Competing technologies can typically only attain 400Mb/s (or less) for short distances, often at very high implementation costs.

In short, DSL Rings is a clever combination of existing standards based technologies that arrives at a truly disruptive new technology to deliver Broadband at Superfast speeds over copper telephone wires. It changes the competitive landscape for voice, video and data telecommunications by enabling the deliver of Broadband, Superfast, to rural and urban customers at a fraction of the cost and deployment time of alternatives.

For telecommunications companies it delivers something else, something that fibre alone cannot deliver, particularly in rural and semi-rural situations. It’s possible, with DSL Rings, to realise a payback and a return on investment, within 2 years. As a result of the lower capital commitment of entirely demand led, but not infrastructure dependent, DSL Rings, lower price points are achievable, which in turn increases demand, customer acquisition and retention, and hence revenue from engineering and recurring charges, added value services, including video on demand, voice over IP, mobile backhaul provison and so on. DSL Rings can improve telecommunications companies’ profits.

To meet booming demand for everything from M2M to streaming video, wireless operators will need smaller cells variously supporting 3G, 4G, LTE and WiFi – and lots of them.  To make that migration viable they’ll need ever-cheaper backhaul too.  DSL Rings can provide backhaul for mobile users, and off-load congested cellular networks, support cell-sites, femtocells and picocells, and extend mobile coverage into areas where there would otherwise be none due to economic and / or planning considerations. DSL Rings can also support Wi-Max, VoIP, CCTV and CATV, automated meter reading, HD IPTV, video conferencing, video streaming and video on demand.  DSL Rings supports prioritisation, QoS as well as QoE management, and can be secure and even encrypted.

DSL Rings is generally backhaul agnostic. It will work with conventional copper, over Genesis’ standards-based bonded DSL technology, as well as fibre to the cabinet, providing a great alternative to fibre to the home or premise FTTH or FTTP.

DSL Rings can be deployed in rural and urban situations, requires no planning, wayleaves or trenching, and no new tools, skills or expertise.  It is environmentally as well architecturally friendly, and has the potential for return on investment typically within 24 months following low cost, rapid deployment.

DSL Rings presents telcos with significant investment in copper, with a compelling and potentially irresistible proposition; a real alternative to fibre.

In Europe alone, there are over 40M people who do not have access to a basic 2 Mb/s broadband.  By enabling telcos to provide high speed broadband and mobile services to customers in rural as well as urban locations, at an affordable price, DSL Rings has the potential to change the lives of millions of people through home working, cloud computing, e-commerce, distance learning, tele-medicine and access to government over the Internet.

Research by Arthur D. Little, Chalmers University of Technology and Ericsson, in 2011, suggested that doubling broadband speed for an economy increases GDP by about 0.3%, which, in the OECD region is equivalent to $126bn, i.e. more than one seventh of the average annual OECD growth rate in the last decade.  Broadband availability and speed are strong drivers in an economy; for every 10% point increase in broadband penetration GDP increases by 1%.   Additional doublings of speed can yield growth in excess of 0.3%, and quadrupling speed equates to 0.6% GDP stimulus. Positive effects come from more automated and simplified processes, increased productivity and better access to basic services.

IDC Research, commissioned by Microsoft, published Q1/2012, suggests that spending on public and private IT cloud services could generate nearly 14M jobs worldwide from 2015, and IT innovation created by cloud computing could produce $1.1 trillion new business revenues/annum.  IT cloud services helped organisations of all sizes and vertical sectors globally generate more than $400bn revenue and 1.5M new jobs during the year.

DSL Rings is a patented, revolutionary technology that enables telcos to deliver Superfast broadband at a fraction of the cost of fibre to the home (FTTH) or premise (FTTP), and more than enough capacity for low cost triple play and quad play offers.  Deployed in rural and urban situations DSL Rings can provide backhaul to extend mobile coverage. DSL Rings has the potential to close the digital divide by giving telcos increased profits and end customers the availability of a better service, often where previously there was none.

DSL Rings has the potential to help the world drag itself out of recession whilst at the same time reducing the need for lengthy commutes, and speeding global communications to some of the more outlying communities.

In 2011 GTS won, a $400,000/£250,000 SMART R&D grant from the Technology Strategy Board (TSB), part of the UK Government’s Department for Business Innovation and Skills, and the UK’s national innovation agency with the goal to accelerate economic growth by stimulating and supporting business-led innovation.

With continued investment DSL Rings will deliver a solution to the digital divide and answer the question, how can telcos deliver Superfast Broadband economically to outlying populations, and provide them with a level of performance and quality of service comparable with urban dwellers.

If you’re interested in learning more about investing in new technologies or becoming a customer, please contact me, John Evans directly at:
+44 7957 190186


Launch PRESS RELEASE: http://prlog.org/11998381


Using LinkedIn, and other Social Networks


A pleasant young man from a New York bank asked me, out of the blue, to lend some advice on using LinkedIn.
Always happy to help a fellow traveler, I dashed out the following:
I acknowledged his kindness in suggesting I am anything more than a simple Joe who happens to have used LinkedIn forever, and offered…..
Some tips on using LinkedIn, some of which probably apply to most Internet based social / business networks:
Firstly, the most important thing is to keep your profile up to date, but not to change it too often – get it built and then let it maturate – that way when you do change it, the probability is the update will be broadcast to your connections and they will take an interest.
Photo – get a good distinct picture which is clearly you – you may be subject to corporate standards, but you want your face to stand out and be instantly recognisable. You may want to consider having two pictures for your two web persona – professional and casual. Don’t use a different picture for every network – you want people to recognise you; to find you easily.
Remember, nothing you do on the Internet is private – ask Harry about Vegas!
The best thing that could happen is that customers come to you – think about how you can make that happen. Your profile is not a CV, although it will be looked at by anyone thinking of hiring you, or working with you or placing business your way. Everything is important – your job, education, pastimes, group memberships, everything – people like to share things in common, but they also like to learn about people and especially people who do extraordinary things. You might enjoy fishing and golf, shooting and backpacking in the mountains – share, people might be interested. But if you really want to catch someone’s eye, be sure to do something different – in the USA that could be as simple as playing cricket or even soccer. On the other hand it could be as exciting as rock climbing, cliff diving, base jumping, ballooning, or mountain biking. For something to look extraordinary it has to be incongruous – out of place – not necessarily just dangerous or expensive.
Stay honest – you can spoof as much as you want, and even have a Second Life, but don’t claim things on your CV which are not backed up on your profile, and don’t make claims on your profile which wouldn’t stand up to due diligence. Sure, you can exaggerate and even make obviously ridiculous claims – everyone (well nearly) loves a joker – but make sure it can’t backfire and absolute couldn’t be seen as an attempt to deceive.
Grow your network. Take no notice of those who tell you quality is more important than quantity – how could they possibly know. Every connection brings thousands more. You don’t know who you don’t know and the only way you’re going reach out beyond people like you is to connect to people who are a little less like you, because they’ll have friends who’re a lot less like you, and that could mean new opportunities.
If people piss you off, tell them. Don’t shop everyone who upsets you for whatever reason to LinkedIn – ask them to explain, stop, go away, whatever – you never know where the conversation might lead, and you always have the thermo-nuclear option at the end if you need it.
Beware of LinkedIn’s rules and generally adhere to them – LinkedIn has a reputation for being draconian and sometimes not very bright – do not expect reasonableness, then, when (and if) you get it, it will be a pleasant surprise.
I guess that’s enough for today – I’ll  happily take questions – maybe between us we might have started something interesting.
Lastly, you’ll hear lots about ‘paying it forward’. This is a play on ‘paying back’ (I guess) and makes little sense to anyone with a business oriented mentality (IMHO). It’s good to cast your bread upon the waters, however, it’s equally inevitable that what’s not eaten by the ducks or fishes, at best, will come back soggy.
However, for every favour there deserves to be a return, so do pay your dues and help and support others. Don’t be afraid to ask for something and always be ready to offer something in return – but then, you’re in a bank; you should know all about making deals….. 🙂
So what do I need – I’m currently raising £2.5M (about $4M) for a telecoms equipment company – it’s technology is superb and truly disruptive, and for investors, will pay back …….
Cheers John

Neil Armstrong passes, and The Telegraph cocks it up!!

Neil Armstrong was a modest, self-described nerdy engineer who became a global hero when as a steely-nerved U.S. astronaut he made “one giant leap for mankind” with a small step on to the moon.

Sadly today he passed away, so let’s hope he had a good sense of humour, because The Telegraph was ready with a wonderfully crafted Obituary – unfortunately, they got their links crossed:


Fixed at 21:55….. 🙂


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